Effective Date: June 9, 2026 Last Updated: June 9, 2026
These Terms of Service (“Terms”) govern your access to and use of the website located at sigmadms.com (the “Site”) and any services provided by Sigma DMS, a division of Sigma Networks LLC (“Sigma DMS,” “we,” “us,” or “our”). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
1. About Sigma DMS
Sigma DMS is a digital marketing division of Sigma Networks LLC, a Texas limited liability company headquartered in Flower Mound, Texas. We provide digital marketing services including, but not limited to, web design and development, search engine optimization (SEO), paid advertising management, email marketing, social media management, and reputation management.
2. Acceptance of Terms
By using this Site, requesting a free audit, submitting a contact form, or entering into a service agreement with Sigma DMS, you confirm that:
- You are at least 18 years of age;
- You have the legal authority to enter into these Terms on behalf of yourself or the business you represent;
- You agree to comply with these Terms and all applicable federal, state, and local laws.
3. Services
3.1 Scope of Services
The specific services to be provided, deliverables, timelines, and fees are outlined in a separate Statement of Work (SOW) or Service Agreement executed between Sigma DMS and the client. These Terms apply to all such agreements unless expressly superseded in writing.
3.2 Service Modifications
Sigma DMS reserves the right to modify, update, or discontinue any service offering at any time. We will provide reasonable notice to active clients of any material changes that affect their engagement.
3.3 Third-Party Platforms
Many of our services involve third-party platforms including Google Ads, Meta, LinkedIn, WordPress, and others. Your use of those platforms is subject to their respective terms of service. Sigma DMS is not responsible for changes to third-party platform policies, algorithms, or features that may affect campaign performance.
4. Client Responsibilities
To enable Sigma DMS to deliver services effectively, clients agree to:
- Provide timely access to necessary accounts, credentials, assets, and approvals;
- Supply accurate and complete information about their business, products, services, and target audience;
- Review and approve deliverables within agreed timelines;
- Ensure that all content, trademarks, images, and materials provided to Sigma DMS are owned by the client or properly licensed for use;
- Comply with all applicable laws governing their industry, including HIPAA where applicable to healthcare clients.
5. Fees and Payment
5.1 Fees
All fees are as specified in the applicable Service Agreement or SOW. Monthly retainer fees are billed in advance at the beginning of each service period.
5.2 Payment Terms
Payment is due within 15 days of invoice unless otherwise specified in the Service Agreement. Sigma DMS accepts payment by ACH, credit card, and check.
5.3 Late Payments
Invoices not paid within 30 days of the due date are subject to a late fee of 1.5% per month on the outstanding balance. Sigma DMS reserves the right to suspend services for accounts more than 30 days past due.
5.4 Refunds
Due to the nature of digital marketing services, fees paid for work already performed are generally non-refundable. Specific refund terms, if any, will be outlined in the applicable Service Agreement.
6. Intellectual Property
6.1 Client-Owned Content
All content, trademarks, logos, and materials provided by the client remain the sole property of the client. By providing such materials to Sigma DMS, you grant us a limited, non-exclusive license to use them solely for the purpose of delivering your contracted services.
6.2 Sigma DMS Work Product
Upon receipt of full payment, Sigma DMS assigns to the client all rights in custom deliverables created specifically for that client (e.g., website designs, ad creative, written content) as specified in the Service Agreement. Sigma DMS retains ownership of all pre-existing tools, templates, methodologies, frameworks, and proprietary processes used in delivering services.
6.3 Portfolio Rights
Unless the client requests otherwise in writing, Sigma DMS reserves the right to reference the client relationship and display work product in our portfolio, case studies, and marketing materials.
7. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party in connection with the services, and not to disclose such information to third parties without prior written consent, except as required by law. This obligation survives termination of the service relationship.
8. Results Disclaimer
Digital marketing involves inherent uncertainty. Sigma DMS makes no guarantees of specific rankings, traffic levels, lead volume, or revenue outcomes. We commit to applying industry best practices, certified expertise, and diligent effort on behalf of every client. Past performance for other clients is not a guarantee of future results for your business.
9. Limitation of Liability
To the fullest extent permitted by applicable law:
- Sigma DMS’s total liability to you for any claim arising out of or related to these Terms or your use of our services shall not exceed the total fees paid by you to Sigma DMS in the three (3) months immediately preceding the claim;
- Sigma DMS shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.
10. Indemnification
You agree to indemnify, defend, and hold harmless Sigma DMS, Sigma Networks LLC, and their respective officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Site or services; (b) your violation of these Terms; (c) any content or materials you provide to Sigma DMS; or (d) your violation of any third-party rights.
11. Term and Termination
11.1 Term
These Terms remain in effect for as long as you use the Site or maintain an active service engagement with Sigma DMS.
11.2 Termination by Client
Clients may terminate a service engagement as specified in their Service Agreement. Monthly retainer agreements generally require 30 days written notice prior to the next billing cycle.
11.3 Termination by Sigma DMS
Sigma DMS reserves the right to terminate any service engagement immediately upon written notice if the client: breaches these Terms or the Service Agreement and fails to cure such breach within 10 business days; engages in fraudulent, illegal, or abusive conduct; or fails to make timely payment.
11.4 Effect of Termination
Upon termination, Sigma DMS will provide the client with all completed deliverables and reasonable transition assistance. Access to third-party platforms managed by Sigma DMS on the client’s behalf will be returned to the client.
12. Website Use
12.1 Permitted Use
You may use this Site for lawful purposes only. You agree not to use the Site to transmit any harmful, offensive, or unlawful content, or to attempt to gain unauthorized access to any portion of the Site or its underlying systems.
12.2 Accuracy of Information
While we strive to keep the information on this Site current and accurate, Sigma DMS makes no warranty as to the completeness or accuracy of any content on the Site. Pricing, service offerings, and availability are subject to change without notice.
12.3 Links to Third-Party Sites
This Site may contain links to third-party websites. These links are provided for convenience only. Sigma DMS has no control over and assumes no responsibility for the content, privacy practices, or availability of any third-party sites.
13. Privacy
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at sigmadms.com/privacy-policy to understand our data practices.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of our services shall be resolved exclusively in the state or federal courts located in Denton County, Texas, and you consent to the personal jurisdiction of such courts.
15. Changes to These Terms
Sigma DMS reserves the right to update these Terms at any time. We will post the revised Terms on this page with an updated effective date. Your continued use of the Site or services following any such update constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
16. Entire Agreement
These Terms, together with any applicable Service Agreement or SOW, constitute the entire agreement between you and Sigma DMS with respect to your use of the Site and services, and supersede all prior or contemporaneous agreements, representations, and understandings.
17. Contact Us
If you have questions about these Terms, please contact us:
Sigma DMS — A Division of Sigma Networks LLC
Email: connect@sigmadms.com
Phone: (972) 777-4850
Hours: Monday–Friday, 8:00 AM – 6:00 PM CT